Mailing lists play a vital role in the Galaxy community:
- They complement the Galaxy Help Forum and Galaxy Chat channels. If you prefer a forum or chat interface, then use those instead.
- They are a key part of Galaxy's overall support efforts.
- They are a place where the community can ask and answer questions.
- They are a place for the discussion of open issues and best practices.
- They are also a searchable treasure trove of knowledge about Galaxy.
- Finally, they are a great way to learn what is going on in the Galaxy Community.
Galaxy has several active mailing lists, each for a different purpose in the Galaxy community.
|List Link||Description||List Email Address||Archives (see Searching|
|Galaxy-Announce||Announcements of interest to the Galaxy community. Moderated and low volume.||Mailman|
|Galaxy-Dev||Local installation, configuration, and tool integration help, or to propose new features. Low volume.||galaxy-dev AT lists DOT galaxyproject DOT org||Mailman|
|Webinars||Announcements about Galaxy Webinars. Low volume.||Mailman|
|Galaxy-Training||If you have a question about teaching bioinformatics with Galaxy, or about teaching Galaxy itself, then this is a good place to find an answer. This is also the official mailing list of the Galaxy Training Network (GTN)||galaxy-training AT lists DOT galaxyproject DOT org||Mailman|
|Galaxy-Public-Servers||List is for system administrators, software developers, and principal investigators that are responsible for Galaxy servers that are publicly accessible. By "publicly accessible" we mean that anyone on the web can create an account, upload data, and perform analyses on the server. It does not mean that there are no limits on the server. The list is used mainly to communicate security concerns a day or two before public announcements. Anyone associated with any platform that is listed in the Galaxy Platform Directory is eligible and encouraged to be on this list.|
|Metabolomics||Announcements of the bi-monthly Galaxy Metabolomics community meetings, other announcements and discussions.||metabolomics AT lists DOT galaxyproject DOT org||Mailman|
|Galaxy-Proteomics||Proteomics related questions, announcements, and anything else of interest to the Galaxy proteomics community. Low volume.||galaxy-proteomics AT lists DOT galaxyproject DOT org||Mailman|
Posting a Question
If you have a question, first check Galaxy Search to see if your question is already answered somewhere. If it has not, then:
- Subscribe to the appropriate list. Postings from email addresses that are not on the list are held for moderation. We try to check for moderated emails at least once a day.
- Send your question to the list's email address.
New to Mailing Lists?
If you are brand new to mailing lists, you might want to read Ten Simple Rules for Getting Help from Online Scientific Communities by Dall'Olio et al. (PLoS Comput Biol 7(9): e1002202. doi:10.1371/journal.pcbi.1002202) Don't be intimidated by there being ten rules. The most important rule is:
- Rule 1. Do Not Be Afraid to Ask a Question - Really. Be bold.
Once you have mastered Rule 1, you can refine your mailing list chops by applying the other 9 rules:
- Rule 2. State the question clearly
- Rule 3. Learn the established customs of the list
- Rule 4. Do not ask what has already been answered - Take advantage of the mailing list search engines.
- Rule 5. Always use a good title
- Rule 6. Do your homework before posting
- Rule 7. Proofread your post
- Rule 8. Be courteous to other forum members
- Rule 9. The archive of your discussion will be useful to others
- Rule 10. Give back to the community - Help answer others' questions and Get Involved!
New to Open Source Software Support Mailing Lists?
If you are brand new to programming mailing lists please read How To Ask Questions The Smart Way by Eric Steven Raymond for practical tips on writing programming questions to this or any other open source mailing list.
Hint for those too lazy to click: only you know useful information about the problem context such as the software packages and versions involved. A good question includes the bare minimum context detail, allowing someone who is skilled in the art and reading the list to understand the problem.